Privacy Policy

We only ask for what we need to quote and schedule your detail. Through the quote form on this site we collect:

• Your first and last name
• Your phone number
• The service you want and how often you want it (bi-weekly, monthly, quarterly, or one time)
• Your vehicle size, plus notes about your car's condition and any upgrades you'd like
• How you heard about us
• Whether you agreed to receive text messages from us

When you book through the "Book Now" calendar, Housecall Pro collects the information needed to schedule and pay for the job, such as your service address, vehicle details, and payment information. We never ask for card numbers through the quote form.

If you call or text us, we keep a record of that conversation so we can follow up on your job.

• To send you a quote and answer your questions
• To schedule, confirm, and complete your appointment
• To text or call you about your quote or job, if you asked us to
• To follow up after a detail and ask for a review
• To improve our services and understand where our customers come from

We do not sell your personal information, and we do not share it with advertisers.

If you check the consent box on our quote form, you agree that Ace Auto Spa LLC may send you text messages about your quote and appointment using the phone number you gave us. Message and data rates may apply.

• Consent is not required to buy anything from us
• Reply STOP to any message to opt out at any time, and we will stop texting you
• Reply HELP if you need help
• You can also tell us to stop by calling (615) 933-8236
• Carriers and messaging providers are not liable for delayed or undelivered messages

Texting opt-outs are honoured promptly, usually within a few minutes and always within ten business days.

We pass your quote request to the small number of tools that run our business:

• Zapier — moves your request from this website into our booking system
• Housecall Pro — our scheduling and billing system, which holds your job details
• Our phone and texting provider — to send and receive messages with you

These companies only handle your information on our behalf, to provide the service we use them for.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

We may also disclose information if we are required to do so by law, a court, or a valid request from authorities.

Some parts of our pages are supplied by other companies, and they may set their own cookies or store small amounts of data in your browser:

• Google Fonts — to load the typefaces used on this site
• Behold — to show posts and reels from our Instagram feed
• Elfsight — to display our Google reviews
• Housecall Pro — to show the online booking calendar

Those companies have their own privacy policies, which we cannot speak for. You can block cookies in your browser settings at any time; our quote form still works without them.

We keep quote requests and job records for as long as we need them for our business records, tax, and warranty obligations, and we delete them when they are no longer useful. Marketing texts stop as soon as you opt out.

Depending on where you live, you can ask us to:

• Tell you what personal information we hold about you
• Correct anything that is wrong
• Delete your information
• Stop contacting you for marketing

To make a request, call or text (615) 933-8236. We will verify it is really you before answering, and we will not discriminate against you for exercising these rights.

This website is not directed at children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has sent us information, contact us and we will remove it.

We may update this page as our services or the law change. The "last updated" date at the top shows the current version; significant changes will be noted here.

Questions about this policy or your information? Reach us at (615) 933-8236 or email aceautospatn@outlook.com. Ace Auto Spa LLC, Nashville, Tennessee — mobile detailing that comes to you.